Supportive Learning at TMC Academy: Empowering Student Success in Singapore

Interview with Dr Raymond

At a time when higher education must meet the demands of a rapidly changing workforce, academic excellence alone is no longer enough. Today’s learners—whether international students adjusting to a new environment or working adults upgrading their skills for career advancement—require more than just theory. They need personalised support, practical relevance, and a safe space to build confidence. At TMC Academy, that’s exactly what they receive.

Dr Raymond, Head of the Postgraduate School and a senior lecturer in Marketing and Strategy, provides a distinctive view on this ethos. With more than 17 years of teaching experience and a background in regional business development, Dr Raymond has taught across all levels—from foundation to postgraduate courses. His insights showcase how TMC Academy creates a learning environment where students not only excel academically but also grow as professionals.

“The more you engage them, the more they are encouraged to speak,” says Dr Raymond. “It’s about understanding where they come from and helping them grow from there.”

A Learning Environment Designed for Real Life

TMC Academy’s classrooms are not traditional lecture rooms. Instead, they are vibrant, welcoming spaces where students are encouraged to think critically, speak confidently, and apply their knowledge practically. Dr Raymond emphasises that understanding each student’s background—whether cultural, academic, or professional—is the first step in helping them succeed.

“In a big class, I start with teaching the concepts,” he explains. “Then I break them up into small groups for discussion. This helps me gauge their understanding, their receptivity to active learning, and allows them to learn from each other.”

This approach aligns with TMC Academy’s broader philosophy: education should be collaborative, not one-sided. Whether students are fresh out of secondary school or experienced professionals pursuing postgraduate qualifications, everyone plays a part in the learning journey.

“If students have working experience, I invite them to share their life journey. Students not only learn from me—they learn from their classmates as well.”

Such peer learning boosts confidence, encourages mutual respect, and reinforces essential business concepts in practical terms. It also prepares students to work effectively in the diverse, multicultural environments they are likely to encounter in Singapore’s globalised economy.

Academic Integrity Meets Practical Relevance

TMC Academy’s programs are deliberately designed with a focus on careers. However, preparing students for the workplace involves more than just covering syllabus content—it’s about developing practical, transferable skills.

Dr Raymond ensures that students develop this application mindset from the outset. For foundation-level learners, he incorporates multimedia tools like YouTube and business news clips to help visualise abstract concepts. For degree and postgraduate students, the focus shifts towards rigorous case studies and scenario-based learning.

“I use case studies to get students to apply what they’ve learned,” he notes. “These are not just for academic assessment—they simulate real business environments.”

This teaching approach ensures students gain not only theoretical knowledge but also the skills to apply it in real-world situations—such as strategy development, marketing analytics, or management decision-making.

Assessments at TMC are thoughtfully crafted to balance fairness with depth. Dr Raymond describes a careful process:

“We first look at the learning outcomes. Then we design a range of questions—some that most students can answer, and others that challenge the top performers.”

Using clear marking rubrics encourages transparency and fosters diverse responses. For quantitative subjects, students are assessed not only on correct answers but also on the method they use—aligning with real-world problem-solving standards.

Individual Attention and Timely Intervention

One of TMC Academy’s key strengths is its personalised student support. While many institutions mention “small class sizes” as a selling point, TMC combines this with proactive, hands-on academic mentorship.

“When a student struggles academically or lacks motivation, I speak to them one-on-one,” Dr Raymond shares. “I ask what they’re struggling with, and then explain the concepts or give examples to help them understand.”

This approach fosters trust, encourages openness, and helps clarify topics that students might find intimidating. Whether a student needs assistance with research methods or confidence in public speaking, they receive prompt, personalised support.

“I encourage them to submit drafts so I can provide feedback. If that’s not enough, I involve my colleagues or the student services team. Everyone plays a part in helping students succeed.”

This collaborative network is a vital part of TMC’s student support system. It shows the institution’s belief that success isn’t a solo journey—no student should fall through the cracks.

Embracing the Future of Learning: Blended and Beyond

The COVID-19 pandemic fundamentally changed education, and TMC Academy has grown stronger, making blended learning a permanent feature. For Dr Raymond, technology isn't a challenge—it’s an opportunity.

“Blended learning is here to stay. But the key is to make sure students remain engaged, whether they’re online or on campus.”

His classes are designed to bridge the digital-physical divide. Whether through screen sharing, online breakout groups, or interactive questioning, all students—regardless of location—are engaged in the learning journey.

“It’s not just about uploading slides. I ask questions to both online and physical students. Everyone has a chance to participate, and that keeps the energy alive.”

This inclusive delivery style accommodates different learning needs and schedules. It also prepares students for the hybrid workplaces they are likely to encounter after graduation, where collaboration, communication, and adaptability across various platforms are vital.

Learning at TMC Academy: A Shared Responsibility

What comes through clearly from Dr Raymond’s experience is that teaching at TMC isn’t about control—it’s about connection. Students aren’t passive recipients of knowledge but active participants in their growth.

From the way classes are organised to how assessments are designed, TMC’s academic culture is founded on responsiveness, fairness, and human-centred learning. Whether in marketing strategy, leadership, or finance, students are encouraged to engage rather than memorise.

“The goal,” says Dr Raymond, “is to help students see the relevance of what they’re learning. Once they see that, their confidence grows.”

Confidence, in this context, isn’t just academic—it’s personal and professional. It acts as the foundation from which students can develop long-term success.

Why It Matters: Building Careers, Not Just Qualifications

For many TMC students, studying is more than just gaining knowledge—it’s a stepping stone to a successful future. Whether preparing for university entry, switching careers, or aiming for leadership roles, the stakes are high.

That’s why TMC Academy doesn’t just deliver content—it cultivates capability.

• Classes are interactive, not didactic.

• Support is personal, not generic.

• Learning is active, not passive.

And importantly, lecturers like Dr Raymond bring both academic expertise and industry insight to the table. This combination ensures that students graduate not only with qualifications but also with confidence, critical thinking skills, and a clear understanding of how to make a meaningful contribution to the workforce.

A Word to Future Students

For those considering a qualification through TMC Academy—whether at diploma, degree, or postgraduate level—the message is clear: you will be supported, challenged, and never alone.

“Students come from different backgrounds, and that diversity makes the class richer,” says Dr Raymond. “But what matters is how we walk with them—helping them engage, grow, and succeed.”

That’s the TMC difference. It’s not just about academic excellence — it’s about empowering students academically.

Interested in joining a learning environment where your voice is heard, your strengths are recognised, and your success is supported?

TMC Academy provides diploma, degree, and postgraduate pathways with personalised learning, expert faculty, and flexible delivery modes to suit your lifestyle.

Contact TMC Academy here for more information.