Facilitate Effective Work Teams

16 hours (14.5 hours of training and 1.5 hours of assessments)
2 ~ 3 April 2020
SkillsFuture Singapore (SSG)


Short Courses

Course Reference Number: CRS-Q-0034665-ES

Incorporating both cooperative learning and collaborative learning, blended with technology-enabled activities, this course aims to equip participants with the knowledge and skills to facilitate effective work activities and improve team performance by promoting ownership and commitment amongst team members. It also includes working on goals and targets set, maintaining positive relationships and providing support and opportunities for individual and team contributions.

SkillsFuture Credits and SSG Fundings available. Refer to Course Fees tab for more information.



  • Day 1: 9.00pm to 6.00pm
  • Day 2: 9.00am to 5.30pm
  • Assessment Day: 30 minutes
    (Note that assessment will be scheduled on a separate day.)



A WSQ Statement of Attainment (SOA) awarded by SkillsFuture Singapore (SSG) will be issued upon successful completion.

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This learning unit covers the following learning outcomes:

  • Provide resources, assistance and support needed by team members
  • Analyse project control reports and performance assessment results to ascertain team performance and provide feedback and criticism to team members using appropriate communication techniques
  • Involve team members in the planning of work activities to promote ownership and commitment to work plan
  • Delegate duties and responsibilities taking into consideration the competencies of individual team member
  • Provide opportunities for team members to contribute ideas and skills and maintain positive relationships
  • Provide and clarify with team members on work related info using appropriate communication techniques
  • Communicate thoughts and feelings to justify a position and responsibilities assigned to team members and persuade and influence them
  • Communicate to team members the importance and interdependence of each role and promote the benefits of diversity
  • Communicate and agree on individual and team goals and targets to be achieved
  • Communicate team performance and related issues of concern to management and provide recommendations to address them
  • Respond to provide possible resolutions and seek improvements


  • Professionals, managers and executives
  • For those employed in supervisory and non-supervisory positions across all sectors

Course Fee

Nett Fee Payable$64.60$64.60$45.60

SCs/PRs 1 Mid-Career 2 WSS 3
Full Fee (Including 7% GST) $380.00
Training Grant (Excluding GST) 70%
7% GST of Course Fee $26.60 $26.60 $26.60
Nett Fee Payable $114.00 $38.00 $19.00
Amount payable after training grant (Including 7% GST) $140.60 $64.60 $45.60
Full Fee (Including 7% GST) $380.00
Training Grant 90%
7% GST of Course Fee $26.60 $26.60 $26.60
Nett Fee Payable $38.00 $38.00 $19.00
Amount payable after training grant (Including 7% GST) $64.60 $64.60 $45.60
Full Fee (Including 7% GST) $380.00
Training Grant 70%
7% GST of Course Fee $26.60 $26.60 $26.60
Nett Fee Payable $114.00 $38.00 $19.00
Amount payable after training grant (Including 7% GST) $140.60 $64.60 $45.60
Legend: SC – Singapore Citizen | PR – Permanent Resident | WSS – Workfare Skills Support

*Funding Information

1 Singaporeans and PRs of at least 21 years of age are eligible for SSG funding.

2 SkillsFuture Mid-Career Enhanced Subsidy is for Singapore Citizen 40 years and above

3 Workfare Skills Support (WSS) is for Singapore Citizens:

  • aged 35 years and above (13 years and above for Person With Disabilities); and
  • Earn a monthly income of not more than $2,300

**SMEs are defined as companies with: (i) at least 30% local shareholding; AND (ii) Group annual sales turnover of not more than $100 million OR Group employment size of not more than 200 employees.

SkillsFuture Credit
All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website www.skillsfuture.sg/credit to choose from the courses available on the SkillsFuture Credit course directory.
Funding Validity Period: 01 Jan 2019 to 07 May 2020

Funding Requirements
In order to enjoy the funding, learners must (1) achieve at least 75% course attendance and (2) successfully complete assessment and certified as ‘Competent’.

Absentee Payroll (only for company sponsored trainings)

  • A non–SME company is eligible for absentee payroll 80% of hourly basic salary, capped at $4.50/hr
  • A SME company is eligible for 80% of hourly basic salary, capped at $7.50/hr