To provide wholesome student services to students, TMC has a range of counselling services available to address student needs at each stage of their progression through TMC.
We provide comprehensive counseling services to all our students, namely:
Pre-Course Counselling
Pre-course counselling refers to the information that students should be briefed on and provided with pertaining to their intended course application to TMC. The information includes program information, academic pathway, award and fee information, refund, withdrawal and transfer policies, Immigration rules and Singapore laws especially for International students and the student services available for students in TMC, for example the airport pickup and accommodation placement services.
This information is provided to all students (prior to their application of the studies) by Student Recruitment & Marketing (SRM) colleagues as well as TMC appointed International Student Recruitment Agents.
Pastoral Counselling
The TMC Counselling Service for students aims to assist students to gain balance in their academic and personal well-being. The TMC Counselling Service provides information, prevention, intervention and referral services on psychological, educational and emotional issues and concerns. The service provides guidance to both academic and non-academic staff to assist them in addressing any psychological issues which affect students’ academic performance.
TMC has one qualified and professional counselor who provide pastoral counseling. Both are Master degree holders in Psychology and have experience in counseling prior to joining TMC. Below are the brief profile of our counselors :
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MISS JENNIFER GAY E. CARPIO | |
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JENNIFER GAY E. CARPIO, graduated from the University of the Philippines with a Master of Arts In Psychology specializing in Clinical Psychology. She hastwo years experience as Guidance Counselor (College Level) and one year experience as College Guidance Center Head at the La Salle University , Ozamiz City , Philippines . |
Students can make appointments (in person, by telephone or email) to meet the qualified counselors for private consultations and/or they can be identified and referred to the counsellors by their course administrators and/or lecturers. Students can be assisted to find solutions on the following issues:
- Transition to higher levels of learning
- Procrastination, motivation and other academic problems
- Self-esteem and confidence issues
- Stress, anxiety and depression management
- Difficulties in interpersonal relationships (peers, parents, etc.)
- Cultural and diversity awareness
- Time management
Counseling Staff and Services
TMC Counseling Service provides students with the following:
- Individual counseling for adjustment or interpersonal problems
- Career path/career guidance
- Prevention educations (drugs, gambling, alcohol and other issues)
- Consultation to students, parents, faculty and staff
- Referral assistance (when additional services are needed)
Career Guidence Programmes
The TMC Counselling Service also provides learning venues through various seminars and trainings to guide students in their career choices and options to pursue academic programs at TMC and its partner schools and universities. Student can approach the Student Recruitment & Marketing department for details on the programmes and universities.
Counselling on Poor Attendance
Course administrators and the Academics work closely to counsel students with poor attendance rate. Every month Warning Letters are generated and sent to students who do not meet the minimum attendance requirements. The Course Administrators will meet them one-to-one for counselling and to identify the symptoms of stress or abnormalities in the students. The Academics will be roped in to help if students’ poor attendance was due to difficulties of coping in their studies. The academics will monitor them. Should the problem persist or the student is still not doing well, the case will be referred to the School Counsellors.
Mentor-Mentee Session
A Mentor-Mentee session (MMS) is conducted at the beginning of the semester, and another MMS is conducted at the end of every semester for every class. All students are required to attend these sessions. The Academic HOD/Designate obtains feedback from students and provides advice on academic issues, attendance/punctuality, referencing (as appropriate) and rules/regulations to students during these sessions.
The above services are available to current students only.
TMC provides free, professional and confidential psychological counseling services. Qualified and experienced student counselors are available to guide students to solutions for pressing concerns and personal difficulties.
All counseling sessions will be done in the TMC Counseling Room.
In some cases, the school counselors may refer students to professional counseling services provided by government bodies, professional associations or registered non-government organisations.
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