TMC’s quality journey was formalised when TMC obtained the ISO9001:1994 award in 1997 for the Course Design and Development for the Diploma in Business Administration and Marketing programme. Soon after the new standard of ISO was introduced, TMC once again lived up to its quality commitment by obtaining the ISO9001:2000 award in 2002. This time, the scope of certification was widened to include Design and Delivery of Proprietary/Non-Proprietary Programmes, Administration and Conduct of Distance Learning Programmes and Provision of Support Services. In 2009, TMC successfully converted to the new ISO9001:2008 standard, with the same scope of certification but over a wider coverage due to additional schools within TMC. The ISO9001:2008 certification was successfully renewed for another cycle of 3 years in 2012.
In 2004, TMC was awarded the Singapore Quality Class (SQC) award and soon after the SQC for Private Education Organisation (SQC-PEO) Certification by SPRING Singapore. This award is highly regarded in Singapore and the neighbouring Asian countries. It paved the way for TMC to venture more aggressively into the Asia-Pacific market by bringing in more international students to study at TMC. We have successfully renewed the SQC-PEO certification in 2007, proving our continuous effort to achieving business excellence.
In 2005, we further demonstrated our commitment to quality when TMC was awarded the CaseTrust for Education certification by CASE Singapore. This certification is awarded to PEOs in Singapore that are committed towards maintaining a high level of good business and customer practice. In 2009, TMC successfully renewed the CaseTrust for Education certification.
In May 2010, our commitment to quality was once again recognised when TMC Academy received the prestigious 4-year EduTrust Certification awarded by the Council for Private Education (CPE), a statutory board under the Ministry of Education. This certification scheme assesses the PEIs in the following 6 areas:
- Management Commitment & Responsibilities
- Corporate Governance & Administration
- External Recruitment Agents
- Student Protection & Support Services
- Academic processes & assessment of students; and
- Quality assurance, monitoring & results
